Privacy Policy - AutoMate
Effective Date: January 25, 2025
Introduction
At AutoMate, we value the privacy of our users and vendors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data. By using our app, you agree to the collection and use of information in accordance with this policy.
This policy applies to users (customers) and vendors (spare shops, car dealers, car hire providers, tow truck services, and mechanics).
1. Information We Collect
1.1 User Information
- Personal Identification: Name, email, phone number, location data, payment information.
- Account Information: Preferences, request history, communication history.
- Usage Data: Device info, IP, browser type, screen visits, actions taken.
1.2 Vendor Information
- Business Information: Business name, contact details, services, address, licenses.
- Account Information: Preferences, transaction history, user communication.
- Usage Data: Device info, IP, browser type, interaction logs.
1.3 Cookies & Tracking
We use cookies, web beacons, and tracking tools to enhance your experience and analyze trends.
2. How We Use Your Information
2.1 For Users
- Provide and improve services.
- Personalize the app experience.
- Send updates and marketing (with consent).
- Process payments and transactions securely.
- Offer support and resolve issues.
2.2 For Vendors
- Connect with users and provide services.
- Manage vendor profiles and services.
- Handle transactions and user communication.
- Send updates and marketing (with consent).
3. Data Sharing
- With vendors: To deliver requested services.
- Third-party providers: For payments, analytics, and support (under confidentiality).
- Legal reasons: To comply with law or protect rights/safety.
- Business transfers: During mergers or acquisitions.
4. Data Security
We apply reasonable safeguards but cannot guarantee 100% security due to internet risks.
5. Your Rights
- Access: Request a copy of your data.
- Correction: Fix inaccurate info.
- Deletion: Request deletion (subject to legal limits).
- Marketing: Unsubscribe anytime.
6. Data Retention
We keep data only as long as needed or legally required. It is securely deleted or anonymized thereafter.
7. Third-Party Links
Our app may link to other websites. We’re not responsible for their privacy practices. Review their policies separately.
8. Changes to Policy
This policy may be updated. Changes will reflect the new effective date above.
9. Contact Us
If you have any questions, contact us: